Troubleshooting

I cannot see a mailbox

Confirm that you are in the intended tenant and that the account connection completed. If the account still does not appear, ask an owner or administrator to verify the connection rather than retrying with a new credential.

A draft is not ready to send

A draft must pass the workspace's review and policy checks. Read the review details, correct the draft through the supported workflow, and ask a human operator to approve it.

An integration request is rejected

Check the endpoint, method, tenant context, and required scope. The supported agent contract intentionally excludes administrative and internal routes.